Chapter Links
Chapter 1 – The Tourism Industry
Chapter 2 – The Travellers
Chapter 3 – The Business of Business Travel
Chapter 4 – Destination Development
Chapter 5 – Tourism Promoters and Supporters
Chapter 6 – The Airline Industry
Chapter 7 – The Surface Travel Industries
Chapter 8 – The Cruise and Marine Industry
Chapter 9 – The Accommodation Sector
Chapter 10 – The Food and Beverage Sector
Chapter 11 – Events, Meetings, and Conferences
Chapter 12 – Attractions, Festivals, and Special Events
Chapter 13 – Adventure Tourism, Outdoor Recreation, and Ecotourism
Chapter 14 – Channels of Distribution
Chapter 15 – Tours and Charters
Chapter 16 – The Travel Agency
Chapter 17 – Research, Training, and Future Ports of Call
Chapter 1 – The Tourism Industry
Baldrige National Quality Program
Canada Revenue Agency (CRA)
Canadian Tourism Commission (CTC)
Canadian Tourism Human Resource Council (CTHRC)
Cape Breton Whale Watching
Culture (Canada):
Canada for Visitors
Information for the CanadianTraveller (Foreign Affairs Canada)
Delta Hotels
Fairmont Hotels & Resorts
National Quality Institute
Physical Conditions:
Canadian Geographic Online
Point Pelee
Province/Territory Government Tourism Offices:
Northwest Territories Arctic Tourism
Nova Scotia Department of Tourism and Culture
Nunavut Tourism
Ontario Tourism
Ontario Tourism Network
Tourism and Parks New Brunswick
Tourism British Columbia
Tourism Newfoundland and Labrador
Tourism P.E.I. - Visitors Guide
Tourism Saskatchewan
Tourism Yukon
Tourisme Québec
Travel Alberta
Travel British Columbia
Travel Manitoba
Statistics Canada
Thomas Cook
Tourism Industry Association of Canada (TIAC)
Tourism Industry Association of Nova Scotia (TIANS)
Transport Canada
Travel Trade:
The Great Canadian Adventure Company
United Nations
Walt Disney Company
World Tourism Organization (WTO)
Chapter 2 – The Travellers
Four Seasons Hotels and Resorts
All of Canada
American Travellers to Canada:
An American’s Guide to Canada
Canada for Visitors
Canada:
Canada Cool
Canada Live Webcams and Travel Information
Free Travel Guides
Destinations Canada
Canada Border Services Agency (CBSA)
Canadian Travellers:
Consular Affairs Bureau (Foreign Affairs Canada; free travel publications)
For further information, click on Travel Reports.
Travel Medicine Program: Health Canada
Culture (Canada):
Canada for Visitors
Information for the Canadian Traveller
Hotel Association of Canada (HAC)
Immunization:
GlaxoSmithKline Inc.
Passports:
Passport Office (Canada)
Province/Territory Government Tourism Offices:
Go to the government website of any of the provinces or territories and enter “tourism” in the Search window.
Statistics Canada
Tourism Services:
Canada Tourism Offices
Canadian Tourism Human Resource Council (CTHRC)
Canadian Tourism Research Institute (CTRI)
World Travel Directory
Chapter 3 – The Business of Business Travel
Aeroplan
American Express (Business Survey of Canadian Business Travel)
Business Travel International (BTI) Canada
Canadian Business Travel Association (CBTA)
Carlson Marketing Group
Carlson Wagonlit Travel
Independent Meeting Planners Association of Canada
International Society of Meeting Planners
Meridican Incentive Consultants
Maritz Travel Company
Meeting Professionals International (MPI) Canadian Council
National Business Travel Association
Society of Incentive and Travel Executives (Canadian Chapter)
Statistics Canada
Wynford Group
Chapter 4 – Destination Development
Banff National Park (Alberta)
Blue Mountain
Canmore, Alberta
Cavendish, Prince Edward Island
Charlottetown Festival
Club Med
Colonial Williamsburg (Virginia)
Cuba
Disney World
Elderhostel
Fortress of Louisbourg
Intrawest Resorts
Klondike Days (Edmonton)
Mont Tremblant
Niagara on the Lake
Shaw Festival (Niagara-on-the-Lake)
Superhost: Niagara Falls Chamber of Commerce
Trans Canada Trail
Upper Canada Village
Chapter 5 – Tourism Promoters and Supporters
American Society of Travel Agents (ASTA)
Association of Canadian Travel Agencies (ACTA)
Canada:
Canada Cool
Canada Live Webcams and Travel Information
Free Travel Guides
Destinations Canada
Canadian Tourism Commission (CTC)
European Travel Commission
International Association of Convention & Visitor Bureaus
Organisation for Economic Co-operation and Development (OECD)
Pacific Asia Travel Association (PATA)
Province/Territory Government Tourism Offices:
Go to the government website of any of the provinces or territories and enter “tourism” in the Search window.
Rendez-vous Canada
Tourism Industry Association of Canada (TIAC)
Travel Industry Association of America (TIA)
World Tourism Organization (WTO)
World Travel and Tourism Council (WTTC)
Chapter 6 – The Airline Industry
Air Transport Association (ATA)
Air Transport Association of Canada (ATAC)
Airbus
Airlines Reporting Corporation (ARC)
Boeing
Canadian Airports Council (CAC)
Canadian Transportation Agency (CTC)
Federal Aviation Administration (FAA)
International Air Transport Association (IATA)
International Airline Travel Agency Network (IATAN)
International Civil Aviation Organization (ICAO)
NAV CANADA
Regional Airline Association
Transport Canada
WestJet
Chapter 7 – The Surface Travel Industries
American Bus Association
American Sightseeing International
Amtrak
Avis
BC Rail
British Rail
Budget Rent a Car
Canada Transportation Act
Canadian Bus Association
Canadian Transportation Agency
Chunnel
Coach Canada
Coach USA
Eurail
Gray Line
Greyhound Canada
Hertz
Japanese National Railway
Laidlaw
Motor Coach Canada
National Car Rental
Rocky Mountain Vacations
Trailways Transportation System
VIA Rail Canada
Virgin Rail Group
Chapter 8 – The Cruise and Marine Industry
Bay Ferries
Canada Place
Carnival Cruise Line
Cruise Lines International Association (CLIA)
Cunard Line
Disney Cruise Line
Halifax, Nova Scotia
Holland America
Marine Link Tours
North West CruiseShip Association
Norwegian Cruise Line
P & O Cruises
Pier 21
Princess Cruises
Royal Caribbean Cruise Lines
Safety of Life at Sea (SOLAS)
Sample Cruise Ship Menus
Sample Shipboard Activities
Seabourn Cruise Line
Transport Canada
Chapter 9 – The Accommodation Sector
American Hotel and Lodging Association (AHLA)
Aramark Harrison Lodging
Best Western International Inc.
CHIP REIT (Canadian Hotel Income Properties Real Estate Investment Trust)
Choice Hotels
Club Med
Fairmont Hotels & Resorts
Four Seasons Hotels and Resorts
hCareers (Hospitality & Restaurant Job Board)
Hilton Hotels
Hotel Association of Canada (HAC)
Hyatt Hotels/Hyatt International
International Association of Conference Centres (IACC)
InterContinental Hotels Group PLC (includes Holiday Inns)
Kampgrounds of America (KOA)
Las Vegas Convention & Visitors Authority (LVCVA)
Marriott Hotels International
O’Neill Hotels & Resorts
Starwood Hotels and Resorts (Sheraton & Westin Hotels)
Chapter 10 – The Food and Beverage Sector
Canadian Association of Foodservice Professionals (CAFP)
Canadian Culinary Federation (Fédération Culinaire Canadienne)
Canadian Restaurant and Foodservice Association (CRFA)
Canadian Tourism Human Resources Council (CTHRC)
Cara Operations Limited
Casino du Lac-Leamy (Gatineau, Quebec) (Le Baccara Restaurant)
Cooking with the Wolfman (Aboriginal cuisine)
Cuisine Canada
Denny’s Restaurants
Gray Monk Vineyard
International Culinary Tourism Association
National Restaurant Association (NRA)
Oliver Bonacini Restaurants
Quail’s Gate Winery
Red Lobster
Starbucks
Swiss Chalet
Taste of Nova Scotia
Tim Hortons
Chapter 11 – Events, Meetings, and Conferences
Calgary Stampede
Carlson Wagonlit
Halifax Metro Centre
Halifax World Trade and Convention Centre
Hospitality Sales and Marketing Association International
Hostex
Independent Meeting Planners Association of Canada
International Association of Convention & Visitors Bureaus
Las Vegas Convention Center
Meeting Planners International (MPI)
Metro Toronto Convention Centre
Olympic Saddledome in Calgary
Ottawa Congress Centre
Ottawa Tulip Festival
Paradigm Events
Quebec Winter Carnival
Winnipeg Visitors Bureau
Chapter 12 – Attractions, Festivals, and Special Events
Alberta Agriculture, Food and Rural Development
Anne of Green Gables House
BC Place Stadium (Vancouver)
Canada’s Wonderland
C N Tower
Disney Corporation
Disneyland
Disney World
George Brown College
Kings Landing Historical Settlement (New Brunswick)
La Ronde (Montreal)
Metro Toronto Convention Centre
Miraval Resort (Tucson, Arizona)
Niagara Falls
Rendez-vous Canada
Sainte-Marie among the Hurons
SkyDome
Stratford Festival
UNESCO World Heritage Sites
Upper Canada Village
West Edmonton Mall
Chapter 13 – Adventure Tourism, Outdoor Recreation, and Ecotourism
Big Bear Adventures
Canadian Biosphere Reserves Association
ECONOMUSEUM® Network Society
Golf Canada
Kampgrounds of America (KOA)
Mersey River Chalets (Nova Scotia)
Mount Royal Park (Montreal)
Parks Canada
Rendez-vous Canada
Saguenay–St. Lawrence Marine Park
Seal River Eco Adventures
Stanley Park (Vancouver, BC)
Tourism Industry Association of Canada (TIAC)
Trans Canada Trail
U.S. National Park Service
Whistler–Blackcomb
Chapter 14 – Channels of Distribution
AgentShopper
Air Canada
American Express Travel
AOL Canada
Expedia
Galileo Canada
GENESIS
Orbitz
Sabre
Sabre Travel Network
Tango Air Canada
Thomas Cook
Travelocity
Uniglobe.com
onclick="NewWindow(this.href,'name','640','440','yes');return false;">VIA Rail (Canada)
Walt Disney World
WestJet
Worldspan
Chapter 15 – Tours and Charters
Air Canada Vacations
Air Transat A.T.
Air Transat Holidays
Association of Canadian Travel Agencies
Brewster
Canadian Transportation Agency
Contiki Tours
GAP Adventure Tours
Gray Line Canada
International Air Transport Association (IATA)
International Association of Tour Managers
JAC Travel
Jonview Canada (Receptive Tour Operator)
Mountain Travel Sobek
National Tour Association
Sunquest Vacations
Tauck
Tour East Holidays
Travel Industry Council of Ontario (TICO)
Chapter 16 – The Travel Agency
Advantage Travel
Air Transport Association of Canada (ATAC)
American Society of Travel Agents (ASTA)
Association of Canadian Travel Agencies (ACTA)
Association of Retail Travel Agents (ARTA)
Blue Cross Canada
BTI Canada
Canadian Institute of Travel Counsellors (CITC)
Cruise Line International Association (CLIA)
Destina.ca
Ensemble Travel
Flight Centre
International Air Transport Association (IATA)
Last Minute Club
Mutual of Omaha
RBC Insurance
Singles Tours and Cruises:
Friendship Travel
Solo Vacations
O Solo Mio Singles Tours
Travel CUTS
Travel Industry Council of Ontario (TICO)
Tripadvisor
Vacation.com
Chapter 17 – Research, Training, and Future Ports of Call
Aboriginal Tourism Team Canada (ATTC)
American Hotel & Lodging Association (AH&LA)
Association of Canadian Travel Agents (ACTA)
Canadian Institute of Travel Counsellors (CITC)
Canadian Tourism Commission
Canadian Tourism Human Resource Council (CTHRC)
Canadian Tourism Research Institute (CTRI)
Council on Hotel, Restaurant & Institutional Education (CHRIE)
Disney Corporation
Hospitality Careers Online (hCareers)
Hotel Association of Canada (HAC)
Hosteur e-zine
International Air Transport Association/United Federation of Travel Agents’ Association (IATA/UFTAA travel agent training courses)
National Tour Association
Organisation for Economic Co-operation and Development (OECD)
Statistics Canada
Tourism Industry Association of Canada (TIAC)
World Travel & Tourism Council
World Tourism Organization
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